Terms and Conditions

Pricing and Accepted Payment Forms

All prices shown are in Australian dollars. Product prices may change without notice and will be displayed on our website. Product prices exclude delivery charges. Delivery will be calculated and added at checkout.

We accept Visa and Mastercard via Paypal, an international secure Payment Gateway. You do not need a Paypal account to provide payment details. We also offer Afterpay. 

Payment and Personal Information Security

Green Vision Planters uses SSL (Secure Socket Layer) encryption to ensure your payment details remain secure. All credit card payments are accepted through Paypal.

Whilst we require personal details from you for delivery purposes, we take your privacy seriously and never disclose this information to any third party.

Delivery

Green Vision Planters only offers delivery to suburbs listed here. Delivery days are between Monday to Friday 8am - 5.30pm. Whilst we can not guarantee delivery on a specific time or day - we will endeavour to meet your requirements should your purchase be for a gift. Please include preferred delivery specifications in the comments section at checkout. Should you require a weekend delivery, please contact us prior to ordering to confirm we can accommodate.

Return and Refund Policy

Should you need to cancel a delivery, please contact us immediately. If your order has not been dispatched we will offer a full refund.

No refund will be provided should incorrect delivery instructions be supplied. It is the sellers responsibility to provide accurate delivery details. Should incorrect information be provided a fee of $10 will be payable prior to re-delivery.

Whilst we do not offer returns or exchanges on plants once delivered, your plant happiness is our business. If you have any concerns, or aren't completely happy. Please contact us at info@greenvisionplanters.com.au